Practice management
Business Stack compared 7 practice management systems for social work practices in Australia, checked against each product's own website in September and October 2026. Zanda (formerly Power Diary) comes first for social work practices in Australia: its own website confirms 15 of the 16 capabilities they most often need, the most of the 7 compared, including Medicare claiming, health fund claiming, DVA claiming, outcome measures and NDIS. Zanda also has its own page for social work practices. Next comes Better Clinics (13 of 16). 4 of them publish a price.
Ordered by how many of the 16 capabilities social work practices most often ask about the product's own website confirms, then by whether it publishes a price. Prices are shown as each product publishes them and are not ranked against each other, because their units differ. It is a count of confirmed capabilities, not a quality rating.
| Product | Confirmed | Price | Capabilities its website confirms |
|---|---|---|---|
| Zanda (formerly Power Diary) | 15 of 16 | From $29 per month ex GST | Online booking, Appointment reminders, Clinical or case notes, Invoicing, Medicare claiming, Health fund claiming, DVA claiming, NDIS, Telehealth, Online forms or client portal, Integrated payments, Xero integration, Data hosted in Australia, Outcome measures, AI notes or scribe |
| Better Clinics | 13 of 16 | Not published | Online booking, Appointment reminders, Clinical or case notes, Invoicing, Medicare claiming, Health fund claiming, DVA claiming, Telehealth, Online forms or client portal, Integrated payments, Xero integration, Data hosted in Australia, AI notes or scribe |
| Caspen | 9 of 16 | From $25 per practitioner per month | Online booking, Appointment reminders, Clinical or case notes, Invoicing, Telehealth, Online forms or client portal, Integrated payments, Xero integration, AI notes or scribe |
| PracFlow | 9 of 16 | From $23 per month | Online booking, Appointment reminders, Clinical or case notes, Invoicing, Telehealth, Online forms or client portal, Integrated payments, Outcome measures, AI notes or scribe |
| Brevity | 8 of 16 | From $4.49 per client per month | Appointment reminders, Clinical or case notes, Invoicing, NDIS, Online forms or client portal, Xero integration, Data hosted in Australia, Mobile app |
| Webnity Care | 7 of 16 | Not published | Clinical or case notes, Invoicing, NDIS, Online forms or client portal, Xero integration, Data hosted in Australia, Mobile app |
| Profile | 5 of 16 | Not published | Online booking, Appointment reminders, Clinical or case notes, Invoicing, Online forms or client portal |
Zanda (formerly Power Diary) is cloud software for psychology, counselling, physiotherapy, speech pathology, occupational therapy, mental health, social work, chiropractic, podiatry, osteopathy, dietetics, massage and nutrition. Its website gives its Australian presence as: "Ballarat Central, VIC".
Ballarat Central, VIC
Has its own page for social workers
View profileBetter Clinics is cloud software for physiotherapy, chiropractic, dietetics, massage, psychology, counselling, speech pathology, podiatry, social work, osteopathy and nutrition. Its website gives its Australian presence as: "Australia: 1800 952 970".
Australia: 1800 952 970
Has its own page for social workers
View profileCaspen is cloud software for physiotherapy, chiropractic, counselling, dietetics, massage, osteopathy, psychology, podiatry, speech pathology, naturopathy, acupuncture, mental health, nutrition, social work and occupational therapy. Its website gives its Australian presence as: "operated by Tarsier Pty Ltd, an entity registered in Australia under ABN 91 651 519 630".
operated by Tarsier Pty Ltd, an entity registered in Australia under ABN 91 651 519 630
View profilePracFlow is software for psychology, counselling, mental health, social work and speech pathology.
Sold in Australia
View profileBrevity is cloud software for NDIS providers, aged care, physiotherapy, speech pathology, occupational therapy, social work and psychology. Its website gives its Australian presence as: "Level 45, World Square, 680 George Street".
Level 45, World Square, 680 George Street
View profileWebnity Care is software for physiotherapy, occupational therapy, speech pathology, psychology, counselling, exercise physiology, NDIS providers and aged care. Its website gives its Australian presence as: "Built in Australia, for Australian Care Providers".
Built in Australia, for Australian Care Providers
View profileProfile is software for medical specialists, physiotherapy, social work, dietetics and counselling. Its website gives its Australian presence as: "Level 10, 68 Pitt Street, Sydney 2000, Australia".
Level 10, 68 Pitt Street, Sydney 2000, Australia
View profileChecked in September and October 2026, of the 7 products Business Stack compared for social workers, the ones whose own websites confirm the most of the 16 capabilities counted are Zanda (formerly Power Diary; 15 of 16), Better Clinics (13 of 16) and Caspen (9 of 16). Zanda comes first because its website confirms Medicare claiming, health fund claiming, DVA claiming and outcome measures, which fewer of the others do. The order is a count of confirmed capabilities, not a quality rating. Zanda: Medicare claiming, Zanda: Health fund claiming, Zanda: DVA claiming, Zanda: Outcome measures
Checked in September and October 2026, Zanda (formerly Power Diary) is the practice management software whose own website confirms the most of the 16 capabilities counted for social workers in Australia: 15 of 16, of the 7 compared. Next comes Better Clinics (13 of 16). Its website confirms online booking, appointment reminders, clinical or case notes, invoicing, Medicare claiming, health fund claiming, DVA claiming, NDIS, telehealth, online forms or client portal, integrated payments, Xero integration, data hosted in Australia, outcome measures and AI notes or scribe. Not stated on its website: mobile app. It has its own page for social work practices. Zanda publishes its price (from $29 per month ex GST) and offers a 14-day free trial. The order is a count of confirmed capabilities, not a quality rating, so check that it covers what your practice needs. Zanda page for social workers, Zanda pricing
Checked in September and October 2026, for social workers in Australia, Zanda (formerly Power Diary) confirms 15 of the 16 capabilities counted on its own website and Better Clinics confirms 13 on its, so Zanda comes first and Better Clinics second of the 7 compared. Zanda confirms NDIS and outcome measures, which Better Clinics' website does not state. Every capability Better Clinics' website confirms, Zanda's confirms too. Both have their own page for social work practices. Zanda publishes a starting price (from $29 per month ex GST) and a 14-day free trial; Better Clinics publishes a 30-day free trial. Zanda page for social workers, Better Clinics page for social workers
Yes. Checked in September and October 2026, 2 of the 7 practice management software products Business Stack compared for social workers in Australia have a page on their own website written for social work practices: Zanda (formerly Power Diary) and Better Clinics. Of these, Zanda confirms the most of the 16 capabilities counted (15). The other 5 name social workers among the professions they serve. Zanda page for social workers, Better Clinics page for social workers
Checked in September and October 2026, Business Stack found 7 practice management software products sold to social workers in Australia: Zanda (formerly Power Diary), Better Clinics, Caspen, PracFlow, Brevity, Webnity Care and Profile. Business Stack does not count how many practices use each one. By capabilities confirmed on their own websites, Zanda comes first, with 15 of the 16 counted.
Yes. Zanda is the practice management software that was called Power Diary until 2024, made by Zanda Pty Ltd. Its own website says: "In 2024, “Power Diary” was rebranded as “Zanda”". On this comparison for social workers, its website confirms 15 of the 16 capabilities counted. Zanda website
For social work practices in Australia, Business Stack counts 16 capabilities: online booking, appointment reminders, clinical or case notes, invoicing, Medicare claiming, health fund claiming, DVA claiming, NDIS, telehealth, online forms or client portal, integrated payments, Xero integration, data hosted in Australia, mobile app, outcome measures and AI notes or scribe. Checked in September and October 2026, the least often confirmed of the 7 products compared are Medicare claiming (2 of 7), health fund claiming (2 of 7) and DVA claiming (2 of 7), so if your practice needs one of those, it narrows the choice most. Zanda (formerly Power Diary) confirms 15 of the 16, the most of any product compared.
4 of the 7 products compared for social workers confirm AI notes or scribe on their own website, checked in September and October 2026: Better Clinics, Caspen, PracFlow and Zanda. Better Clinics, Caspen, PracFlow, Zanda
2 of the 7 products compared for social workers confirm outcome measures on their own website, checked in September and October 2026: PracFlow and Zanda. PracFlow, Zanda
4 of the 7 products compared for social workers confirm telehealth on their own website, checked in September and October 2026: Better Clinics, Caspen, PracFlow and Zanda. Better Clinics, Caspen, PracFlow, Zanda
2 of the 7 products compared for social workers confirm Medicare claiming on their own website, checked in September and October 2026: Better Clinics and Zanda. Better Clinics, Zanda
3 of the 7 products compared for social workers confirm NDIS on their own website, checked in September and October 2026: Brevity, Webnity Care and Zanda. Brevity, Webnity Care, Zanda
2 of the 7 products compared for social workers confirm health fund claiming on their own website, checked in September and October 2026: Better Clinics and Zanda. Better Clinics, Zanda
4 of the 7 products compared for social workers confirm data hosted in Australia on their own website, checked in September and October 2026: Better Clinics, Brevity, Webnity Care and Zanda. Better Clinics, Brevity, Webnity Care, Zanda
4 of the 7 products compared for social workers publish a starting price on their own website, checked in September and October 2026: Brevity from $4.49 per client per month; Caspen from $25 per practitioner per month; PracFlow from $23 per month; Zanda from $29 per month ex GST. The others publish no price with its currency. Prices use different units, so they are shown as published and not ranked against each other. Brevity, Caspen, PracFlow, Zanda
None of the 7 products compared for social workers in Australia publishes a free plan on its own website, checked in September and October 2026. 5 offer a free trial: Better Clinics (30 days), Brevity, Caspen (30 days), Webnity Care (14 days) and Zanda (14 days). Better Clinics free trial, Brevity free trial, Caspen free trial, Webnity Care free trial, Zanda free trial
Every fact comes from the product's own website, where its wording was found when we fetched the page in September and October 2026. "Not stated" means the website did not say so when checked, not that the product lacks it. Confirm features, prices and terms with the provider.